Hidden Valley Fesitval has a strict no refund policy. Should you no longer be able to make Hidden Valley Festival, you will be required to sell your ticket via our official resale partner Tixel.
Should Hidden Valley Festival be rescheduled to a new date, ticket holders will be entitled to keep their tickets for the new date. Should they no longer be able to make the new dates, customers will be entitled to a full refund.
In the unfortunate event of a cancellation of Hidden Valley Festival, ticket holders will be given the option to rollover their tickets for the next festival.
Should they wish, ticket holders will be given the option for full refunds which will be made available at the point of purchase. That is why it is important that you purchase via Resale and not privately. Ticket funds are refunded to the credit card which purchased the tickets.